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International Business & EU Institutions

Our International Journey

Information technology industry is at maximum speed; the global Information Technology industry is close to $5 trillion, and seemingly, the pandemic has accelerated the pace. The growth perspective for the years to come is foreseen to reach a solid 5% CAGR; a growth that aims to cover both traditional categories of hardware, software and services and emerging technologies like Cloud, IoT, Big Data Analytics, Blockchain, AI/ML and more. With our core business being focused in the European market, we aim to contribute with all our means available to the European economy’s recovery and growth. 

International Video 2023
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450+ ICT professionals in 6 Countries engaging in support of our 100+ Clients across Europe

Uni Systems’ international journey started nearly 12 years ago with a team of few, yet, determined professionals that assumed the responsibility to lead our Company’s international growth strategy in all ICT Markets, focusing on the European Union Institutions, European Government Market, the International Organisations and the Private Enterprises including the Banking and Telecom ICT Markets. Today, the same team counts more than 450 ICT professionals in our 6 corporate entities and our project antennas in another 25 Countries in Europe registering in all International Markets approximately 50% of the total Company’s yearly revenues.

Our registered international business growth of 35+% CAGR over the period in reference, sets our Company’s brand among the top growing IT brands in Europe; confirming similarly our solid position in the European ICT Industry. We are swiftly expanding our international business operations in niche and emerging technology service lines, based on solid expertise, comprehensive solution portfolio and last but not least our talented people.

 

Our international snapshot

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5 business entities in Belgium, Luxemburg, Italy, Romania  and Spain.

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More than 51 M€ revenues from International activities contribution - over 44% of total revenues (FY 2019).

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Constant growth over the past 10 years CAGR 35 %. Over 200 M€ project backlog.

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450+ international professionals with 38 distinct nationalities.

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100+ organizations in over 25 countries in Public sector, EU Institutions, International Οrganizations, Finance, Telecom, Utilities.

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100+ active ICT services contracts and 700 ongoing projects.

Business Areas of Expertise

Justice

Energy

Patents

Health

Transport

Institutional Affairs

Defence and Homeland Security

Financial, Banking and Social Security

Education, Research and Innovation

Agriculture

Services and Solutions Offering

Consulting Services

Systems Integration & Application Development

DevSecOps Managed Services

Cyber Security

Data Science / Analytics

Solutions implementation & integration

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International and European Union Institutions (EUIs)

Implementing European Union’s digital and sustainable ICT strategy is what we aim for. Μore than 350 Information Technology professionals of 38 different nationalities engage currently in 400+ EU Institutions and Agencies ICT projects in 25 Countries across Europe.

Focusing currently on the European Union and EU Institution and the region of South East Europe, our international expansion strategy is based on the following pillars: 

Business and technology expertise on a globalized level
Strategic alliances with domestic players
Deep knowledge of local needs
Innovative solutions & products at the forefront of technology
Partnerships with major international vendors and partners
Agile project delivery on site, offsite, and hybrid

The European Union’s very concrete digital strategy addresses the challenges of the secure flow of reliable information, digitalized processes, inter-connected policies within a global societal, economic and IT landscape that transforms ubiquitously. 

The European Union Institutions (EUIs) are considered among the most strategic organisations at a global scale, with transparent rules and regulations, secure and open frameworks for those willing to serve its vision for an inclusive and sustainable European future. Our positioning in the EUIs ICT market is a strategic decision taken not too many years ago, generating, today ~40% of the Company’s revenues.
 

Case studies

ECDC: Transforming Stakeholder Engagement with Microsoft Dynamics CRM

Uni Systems has successfully collaborated with the European Centre for Disease Prevention and Control (ECDC) in a project aiming to transform its stakeholder engagement using Microsoft Dynamics CRM.

EU agency moves to Azure Cloud and takes flexibility to the next level

The case of the full migration of a traditional private IaaS Data Center to Microsoft Azure at one of the renowned EU agency is a complete and Public Cloud-only use case.  

Orange Romania: Transformation of the Contact Center

Uni Systems completed the implementation of an upgrade program for the contact center of Orange Romania, the national mobile market leader.

Cyta Cyprus: New Generation Contact Center

An integrated system based on the needs of CYTA’s omnichannel strategy that enhanced its customer-centric approach through the development of a new generation contact center that resulted in enhanced customer experience, better and faster communication and interaction with its customers.

NATACHA III: Acquisition channel for networking, telecom and videoconferencing equipment

Natacha III is an inter-institutional contract that involves networking, telecom and videoconferencing equipment and professional services for the European Commission, 53 European Institutions, Agencies and Bodies located in 22 countries of the European Union.

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NATACHAiii

Clients

Transforming business across geographies