Regional Health Network of Cyclades: Integrated Information System
Uni Systems was invited to create an automated system and applications that will allow the Health Network to provide faster and more updated information across the network and to the patients that visit the region. A customer-centric approach that would make the handling of patients and the information across multiple units available through one touchpoint.
The Regional Health Network of Cyclades has been in need of an infrastructure upgrade that would allow for a more digitized, automated and efficient operational system that can match the current age and changing needs of the Healthcare system.
A turnkey project includes hardware and networking infrastructure. As far as software applications and accompanying services are concerned, the project includes the analysis, design, implementation, support and maintenance of an Integrated Health Information System.
Enterprise Resource Planning (ERP) System
Provided modules on Accounting, General Ledger, Budgeting, Accounts Balancing, Stock Management, Procurement, Assets, Payroll, Cost Accounting, Quality Control
Used for Inpatients, Admissions and Discharges, Bed Management, Appointments, Scheduling, Billing, Electronic Claim Management, RDVs
Medical Information System
Provided a solution for Outpatients, Medical Acts & Protocols, Medical Results, Health Record, Acute and Emergency Incidents, Ward Management, Diagnosis, Patients Health Profiling, Electronic prescriptions, Departmental Systems
Laboratory Information System / Radiology Information System
Supporting all Laboratory and Radiology Department Operations.
Gave the ability to interconnect software products within the Hospital environment as well as across all Hospitals and Primary Care Units of the Region. In addition, it made feasible the interconnection between hospitals and the Social Security Organization, the Ministry of Health and the State Electronic Governance of Social Security Center.
Based on Data Warehousing technologies, according to the Regional Health Network’s needs.
Training / SLA
The majority of the applications and modules of the system are installed across the various Health Units within the administrative control and geographical region of the former RHN of Cyclades, consisting of the former RHN Data Center, the General Hospital of Syros, the General Hospital of Naxos, 7 Health Centers - each located on a different island and 15 Regional Community Clinics. The applications are provided to more than 500 RHN users, including medical, nursing and administrative personnel.
All Hospitals are connected so that each patient has a unique identifier within the region, while the information concerning the patient visits to each of the health service providers of the region is accessible for future reference, having as a sole restriction the security schemes agreed. Moreover, since the medical and administrative workflow within the hospitals has been digitized and automated, Hospitals across the Region have implemented the Electronic Health Records system. The interaction with external entities like the Ministry of Health the Social Security that pays for the health services (EOPYY), and the state company “Electronic Governance of Social Security” (IDIKA) is now seamless and digital. Finally, many KPIs are consolidated among hospitals in a Regional level.